Information We Collect
GetawaySpas.com does not sell or rent any information that is collected to any third party organization or other entity. We collect information from our users at several stages from our website
The requsted information we collect from the user on the reservation page, provides us with the various contact information, such as name, e-mail, and billing address and financial information as pertains to your credit card number and expiration date.
Information Use - Communications from US - Special Offers & Updates
Please be aware that we only use this contact information to notify the user about spa reservations booked on our site or to reply to a user in regards to a question they have directly contacted us about initially. The contact information provided enables us to assist in billing purposes and to fill the users requests. Should we have an issue with processing your reservation, the information is then used to contact the user.
Getaway Spas also uses the user information to keep our customers updated on the latest spa specials and spa vacation news, but only if a user has chosen to sign-up for our once-a-month spa promotions/deals and our newsletter,"The Spa Insider". With respect to privacy, should any of our users wish to opt-out of these communications at any time, once signed up, simply contact us and we will remove your subscription to such immediately, upon request.
Cookies Cookie are used to store a piece of data on a user’s computer which in turn links to information about the user. Usage of a cookie is never linked to any personally identifiable information while on our site. We only use session ID cookies. In regards to the session ID cookie, once the user closes their browser, the cookie simply terminates.
Just as with any other website server, we make use of our log files. Information that appears as part of our file will include internet protocol IP addresses, browser types, internet service providers ISPs, referring as well as exit pages, your platform type, including a date and time stamps, numbers of click-throughs to analyze marketing, administration of the site and to track a users path so that we can gather broad demographic information for aggregate use.
The spa vacation properties in which a user is traveling to will request identifiable information about the user. However in most cases this would be limited to the first and last names of the parties traveling, but in some cases could include their address and phone number. Such information may need to be provided to a spa vacation property ONLY after a reservation is confirmed and only if the spa property requests this information be provided so as to contact the user in regards to a customer service issues, for ex: spa appointments, required pre-arrival information or room preference needed.
A credit card processing company is used to bill all users for reservations. This company does not retain, share, store nor use any personally identifiable information for secondary purposes whatsoever.
We do make every effort to preserve a user's privacy, but at some point, we may need to disclose personal information as required by law wherein we have a good-faith belief that such action is necessary to comply with current judicial proceedings, a court order or legal process served on our Web site.
Links on our site
This web site may contain links to other sites. Please be aware that Getaway Spas is not responsible for the privacy practices of such. We encourage users to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement stated only applies solely to information collected on our own web site or booking engine partner site.
This web site takes every precaution to protect a users information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When our reservation form asks users to enter sensitive information, such as with credit card numbers, that information is then encrypted and protected with the best encryption software in the industry - SSL.
While on a secure page, such as our reservation booking page, the lock icon on the bottom of Web browsers such as Netscape Navigator or Microsoft IE, becomes locked, as opposed to being unlocked, when users are merely "browsing". While our booking engine systems employ SSL encryption to protect sensitive information online, we also do everything possible to protect users information off-line. All of our users information, which is just not ONLY limited to the sensitive information as mentioned above, is restricted to our reservation offices use only. Those individuals who need this information to perform a specific function, such as the reservation office, billing or customer service representatives, are granted the access needed to personally identifiable information.